If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Charles Pircher is a Sales Manager at Freedom Chevrolet based in San Antonio, Texas. ![]() We have an excellent selection of new and used Chevrolet vehicles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Freedom Chevrolet is proud to serve our hometown residents. They never gave me any paper work that I can have on. ![]() Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. And everything I talked over them over the phone before I took my vehicle in for service was recorded. I took my vehicle to freedom Chevrolet ed Morse on 1/13/23 for a problem I had with my truck which it was idling rough and possible shut off while parked.I was originally told that I would be able to get a loaner and that didn't happen.The diagnosis was a solenoid which for parts and labor cost me roughly $1200.I didn't have the money so they recommend a loan that I could get just to cover that.I was approved for the loan and the repairs was done I thought.I picked my truck up on a Tuesday the following week just to learn that I had the same issue.I returned my truck that following day.When I arrived I spoke with the gm name *** whom assured me they would get to the bottom of the repairs and he will get in touch with me.I never heard from him.The only time I received updates on my vehicle is when I called to check.When I did call to check on my vehicle I was told it was the exhaust pipe that needed to be replaced and they did that free of charge just to learn that wasn't the problem either.I feel they replaced parts that didn't need to be replaced and charge me $1200 for nothing.I wasn't offered a refund nor an apology for the inconveniences.This place is a total scam and I wouldn't recommend the devil to this place.The only person that kept me sane was the service agent Quentin.At this point I don't if the repairs was done are not are if I'm to have problems with my truck in the future.My truck is a 2020 GMC Sierra which is fairly new and I trusted the place with my vehicle just to be disappointed all the way around.NEVER trust this establishment they will rip you off and think nothing about it.Out of all of that the problem turn out to be a screw was loose on the air filter housing.
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